Claim: No reponse
<p>I had a break in last year October (2016). My cellphone was ******. I have phoned numerous times and each time I am told that my policy has lapsed, as they cannot find my new policy number, only the old one. </p> <p>My premium goes off every month. </p> <p> </p> <p>I have left numerous e-mails and nobody has gotten back to me. </p> <p> </p> <p>Can this please be resolved? </p>
Thank you for bringing this matter to our attention.
Kindly be advised that we have attempted to call you on the number provided to obtain additional information; such at the reference number that appears next to the payment on your bank statement in order for us to trace the relevant policy.
Kindly revert to the email that was sent to you and provide us with the requested information.
Kind Regards
The First For Women Team
Thank you for bringing this matter to our attention.
Kindly be advised that we have attempted to call you on the number provided to obtain additional information; such at the reference number that appears next to the payment on your bank statement in order for us to trace the relevant policy.
Kindly revert to the email that was sent to you and provide us with the requested information.
Kind Regards
The First For Women Team