ET
Euginia T
1 reviews | Active since Jan 2023
23 Jan 2023, 12:16
Claim for mag wheels
My name is Euginia Thwala .I had an accident in May 2022 and I claimed for my car which was BK11RRGP Kia picanto not knowing I should also claim for my mg wheels valued at 4500. I tried to email the lady from claims department who was handling my claim Taslima Kangar but no response, I even tried calling ,they hang up my calls .I use my airtime to call they will put me on hold until they hang up , I'm stressed I don't know what to do please help because I want them back My ID number:*** My claim and policy number :***My contact number:***
Helpful (0)
Replies (3)0
Replies (3)
1st for Women's replyOfficial
23 Jan 2023, 12:18We are disappointed to hear about your service experience.
Kindly note that your matter has been escalated to the relevant team, they will be in touch with feedback.
Kind Regards,
Kindly note that your matter has been escalated to the relevant team, they will be in touch with feedback.
Kind Regards,
The 1st for Women Team
1st for Women's reply23 Jan 2023, 12:18
Official
We are disappointed to hear about your service experience.
Kindly note that your matter has been escalated to the relevant team, they will be in touch with feedback.
Kind Regards,
Kindly note that your matter has been escalated to the relevant team, they will be in touch with feedback.
Kind Regards,
The 1st for Women Team
ET
Euginia T's updateReviewer Update
31 Jan 2023, 13:23Good day I've been waiting for a call or feedback since the 23 up to date
Could you kindly respond to my claim
Thwala
Could you kindly respond to my claim
Thwala
ET
Euginia T's update31 Jan 2023, 13:23
Reviewer Update
Good day I've been waiting for a call or feedback since the 23 up to date
Could you kindly respond to my claim
Thwala
Could you kindly respond to my claim
Thwala
1st for Women's replyOfficial
31 Jan 2023, 13:33Hi Euginia,
Our claims team attempted to contact you, however, to no avail.
They will contact you again today.
Kind Regards,
The 1st for Women Team
Our claims team attempted to contact you, however, to no avail.
They will contact you again today.
Kind Regards,
The 1st for Women Team
1st for Women's reply31 Jan 2023, 13:33
Official
Hi Euginia,
Our claims team attempted to contact you, however, to no avail.
They will contact you again today.
Kind Regards,
The 1st for Women Team
Our claims team attempted to contact you, however, to no avail.
They will contact you again today.
Kind Regards,
The 1st for Women Team