MP
Mievette P
1 reviews | Active since Aug 2022
08 Apr 2025, 09:17
Claim Communication very slow
I was involved in a motor vehicle accident on the 14th of March 2025, I am being sent from Pillar to post because I am submitting a 3rd party claim. They are quick to call you and keep you on the books when you want to cancel, but their claim communication is horrible. I am just looking for some answers as I am really stressed regarding the repairs on my vehicle.
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Replies (5)MP
Mievette P's updateReviewer Update
08 Apr 2025, 09:57You are misunderstood, I am submitting a 3rd party claim against your client, because ironically the person that drove into me is one of your clients as well! Please read my review again - I said I am submitting a 3rd party claim
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Mievette P's update08 Apr 2025, 09:57
Reviewer Update
You are misunderstood, I am submitting a 3rd party claim against your client, because ironically the person that drove into me is one of your clients as well! Please read my review again - I said I am submitting a 3rd party claim
1st for Women's replyOfficial
08 Apr 2025, 10:30Please provide us with the claim number in order for us to assist you further.
1st for Women's reply08 Apr 2025, 10:30
Official
Please provide us with the claim number in order for us to assist you further.
1st for Women's replyOfficial
08 Apr 2025, 10:34Thank you, we have escalated the matter to the relevant department for further assistance.
1st for Women's reply08 Apr 2025, 10:34
Official
Thank you, we have escalated the matter to the relevant department for further assistance.
MP
Mievette P's updateReviewer Update
10 Apr 2025, 11:42I still have not been called ?
MP
Mievette P's update10 Apr 2025, 11:42
Reviewer Update
I still have not been called ?
MP
Mievette P's updateReviewer Update
10 Apr 2025, 13:55I did call in and actually spoke to someone very helpful for the 1st time in days - thank you - they said they will provide feedback next week, just a pity that I have to continuously call and follow up with you guys and that this process takes this long
MP
Mievette P's update10 Apr 2025, 13:55
Reviewer Update
I did call in and actually spoke to someone very helpful for the 1st time in days - thank you - they said they will provide feedback next week, just a pity that I have to continuously call and follow up with you guys and that this process takes this long