LB
Lorraine B

1 reviews | Active since Aug 2016

08 Aug 2016, 07:42

CLAIM

<p>I AM VERY DISAPPOINTED AT THE WAY FFW IS HANDLING MY CLAIM. THEY ARE LOOKING FOR EVERY LOOPHOLE NOT TO PAY OUT. THEY CANNOT BE PHONING MY DAUGHTERS TECHNICIANS TO ENQUIRE WHETHER SHE DRIVES THE CAR TO WORK EVERYDAY, SHE DOES NOT SEE THOSE PEOPLE THEY ARE ALWAYS ON THE ROAD. AS LONG AS SHE IS MENTIONED ON THE POLICY, SHE TOOK THE CAR TO WORK ONCE A WEEK.</p> <p>VERY VERY DISAPPOINTING. HAD I KNOWN I WOULD HAVE SHOPPED AROUND FOR ANOTHER PROVIDER.</p> <p>I AM VERY VERY ANNOYED.</p>

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Replies (2)
1st for Women
1st for Women's reply08 Aug 2016, 08:02
Official

Thank you for bringing this matter to our attention.

We understand that the claim is in the process of being finalised. We ackowledge the concerns raised, however the claims process entails validating the incident and the risk.

Feedback on the outcome will be communicated shorlty,

Please accept our apologies for any inconvenience caused.

Kind Regards,

The First for Women Team

LB
Lorraine B's update08 Aug 2016, 08:33
Reviewer Update

I HAVE NO FURTHER COMMENT. ITS JUST VERY DISGUSTING.