Claim

I submitted my claim on the 22 Oct and person who assigned to my claim is Makhukho malatji I attached what was needed on the app she couldn't respond I called she sent an email saying I will get a response on the 27oct on the 27 I made a follow up seeing that she is not giving me a feedback again on the 28 I did follow up via email requesting if they can assigned my case to someone her respond was I should attached what was requested which I did on the 22 but she never look at them. Again ob the 28 Oct i attached what was needed but never got an response from her. What is their time frame to investigate the matter if it drag so long but when is time for debit order it doesn't take too long.