MR
Magda R

1 reviews | Active since Dec 2016

05 Dec 2016, 10:32

Cheated into a contract by 1st for Woman

<p>Be aware! A few months ago I phoned 1st for Woman for an insurance quote. They took down my details over the phone and worked out my payment. I told the person on the phone I would like to discuss the quote with my husband first and then I will come back to them. We decided not to accept the quote. A lady phoned me a week later and asked me if I am still going to make my first payment on 2 December 2016. I was very surprised as I did not say to anybody I accept the quote. I told her we decided not to accept the quote and she acknowledged that. All of a sudden on 2 December 2016 money was deducted from my account by 1st for Woman.</p> <p>This is where I was cheated into a contract. I did not accept any quote over the phone OR signed off any quote. I thought legally you need to sign something before it is accepted. As I did not give my consent I feel this contract is ******* and I must be refunded the money they deducted from my account.</p> <p> </p> <p> </p>

0
Replies (2)
1st for Women
1st for Women's reply05 Dec 2016, 13:49
Official

We acknowledge receipt of your complaint.

One of our Customer Relation Specialists will be in contact with you shortly to discuss your complaint.

Kind Regard,

The First for Women Team.

1st for Women
1st for Women's reply08 Dec 2016, 10:12
Official

Update:

Feedback and resolution will be provided before close of business today.

Kind Regards,

The First for Women Team