SR
Stacey R
1 reviews | Active since Sept 2012
03 Mar 2015, 07:45
Charged a double Administration Fee
I took out car insurance with First for women. I was told as an standard start to the insurance there would be an administration fee. The call center agent I dealt with (Tshepo Mosiya) said that I could take the administration free over 2 months, I told him to pay it over the first month.<br> My second month with First for woman I have a problem. I was debited an additional R105.06.<br> <br> If this is a monthly occurrence then I do not think I have received the best premium and I will cancel my insurance with them and move to another insurance company.<br> Sort this out!! If not I will cancel my insurance and reverse the debit orders.<br> <br> From a very upset NEW client!
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Replies (1)1st for Women's replyOfficial
03 Mar 2015, 09:04Hello StaceyStu,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
Once we have the full information we will provide feedback as soon as possible.
Apologies for the inconvenience.
Kind Regards
The First For Women Team
Thank you for your posting and allowing us an opportunity to investigate your complaint.
Once we have the full information we will provide feedback as soon as possible.
Apologies for the inconvenience.
Kind Regards
The First For Women Team
1st for Women's reply03 Mar 2015, 09:04
Official
Hello StaceyStu,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
Once we have the full information we will provide feedback as soon as possible.
Apologies for the inconvenience.
Kind Regards
The First For Women Team
Thank you for your posting and allowing us an opportunity to investigate your complaint.
Once we have the full information we will provide feedback as soon as possible.
Apologies for the inconvenience.
Kind Regards
The First For Women Team
