1 reviews | Active since Jan 2017
Car Hire Dilemma
I was involved in an unfortunate event due to hail damage and now my has been booked for repairs on the 08/02/2018. Yes I had not taken up car hire, however to be denied assistance whereas I am saying I will pay for it as I was not told in the initial call that in the event of an accident I will not be given an option to take up car hire?
I am in dye need of my car I commute to work everyday with my car lets not even talk about my premiums I pay MONTHLY of R2327.64 which also explains why I couldn't afford to take up car hire.
I really need you to be considerate of this matter as your agent was arrogant not ''assertive'' in saying NOTHING CAN BE DONE. I would like to be called on to discuss this with someone who is willing to assist me in my predicament.
I expect to hear from you soon.
Regards Mpho
We acknowledge receipt of your complaint.
One of our Customer Relation Specialists will be in contact with you shortly.
Kind Regards,
The First for Women Team.
We acknowledge receipt of your complaint.
One of our Customer Relation Specialists will be in contact with you shortly.
Kind Regards,
The First for Women Team.
Update:
As discussed with our Customer Relation Specialist, we have arranged with our claims team to investigate your concerns. Final feedback will be supp**** to you by the claims manager.
Kind Regards,
The First for Women Team.
Update:
As discussed with our Customer Relation Specialist, we have arranged with our claims team to investigate your concerns. Final feedback will be supp**** to you by the claims manager.
Kind Regards,
The First for Women Team.
Update:
We confirm that this matter has been resolved.
Kind Regards,
The First for Women Team.
Update:
We confirm that this matter has been resolved.
Kind Regards,
The First for Women Team.