1 reviews | Active since Dec 2016

02 Oct 2024, 08:35

Cancelation still debit

Ived email request for cancelation And phoned ro confirmed cancelation. Starting 30 September. On 1 October they debit my bank account. FFW needd to check email for requesting date on cancelation. And check recording 28 Sep for request. Need to reverse my debit please Policy ***

0
Replies (4)
1st for Women
1st for Women's reply02 Oct 2024, 08:37
Official
Hi Chantelle We are disappointed to hear about your service experience.  Kindly note that your matter has been escalated to the relevant team to look into.  Kind Regards,
The 1st for Women Team 
's update02 Oct 2024, 12:37
Reviewer Update
12-30 no response
I need that money reverse ASAP
My email request cancelation from 30 Sep
's update03 Oct 2024, 14:32
Reviewer Update
03-10-24 14:30
Still no reply no response from FIRST FOR WOMEN.
No solution given or date when FFW will refund or reverse my debit order that went off after I've canceled my plan
's update10 Oct 2024, 07:18
Reviewer Update
10-10-2024 - 10 days Still no refund after promising 7working days
Please explain why refund still not in my account .
I didn't asked for much only to refund the debit order FFW took after cancelation