VC
Vukatimuni C

1 reviews | Active since Jun 2022

27 Jun 2022, 10:31

Cancelation

The lines takes time and calls gets cut off. Luckily I found someone like Nicholas who asked to call me back wich he did.The cancelllation process was informative.

I would further request a refund on my account since they debited my account and the cancellation letter with the effective date requested last week .

0
Replies (1)
1st for Women
1st for Women's reply27 Jun 2022, 10:38
Official
We are disappointed to hear about your service experience. 

 
Kindly note that the matter has been escalated to our retentions team to investigate further. 


They will be in contact with feedback. 

 
Kind Regards, 

The 1st for Women Team