TM
Thato M

1 reviews | Active since Oct 2015

27 Oct 2015, 12:13

can't keep time

So last week I received a call regarding a quote that I asked for. some lady then called me to confirm that I requested a quote and what time would I like to be called. I then said to her can I please be called between 9:30a.m and 10 o'clock but that didn't happen. Now I've been getting missed calls from your number from Friday at 10:38a.m till today.which was a total inconvenience for me. What's even funny is that not even once have I received a call on the requested time. Can the calls please stop. its annoying now

0
Replies (1)
1st for Women
1st for Women's reply28 Oct 2015, 19:02
Official
Hello MamaTshiamo,

Thank you for bringing this matter to our attention.

We confirm that the matter has been escalated to the relevant Team Manager who will be in contact with you shortly.

We acknowledge the frustration and assure you the overall delay/service failure will be addressed on an internal basis.

Please accept our sincere apologies for all the inconvenience caused.

Kind Regards,

The First for Women Team