LS
Lorinda S

1 reviews | Active since Oct 2018

20 Nov 2024, 10:22

Call Centre with attitude refuse to put you through to some one els

Good day, If you just has taken out insurance with you and are clushing with Rachel and she refuse to put you through to some else? I suppose I need to cancel this policy!

0
Replies (3)
1st for Women
1st for Women's reply20 Nov 2024, 10:23
Official
Hi Lorinda

We acknowledge the receipt of your complaint.

Please note that we have escalated the matter to the relevant department.

Kind regards,

The 1st For Women Team

LS
Lorinda S's update20 Nov 2024, 12:15
Reviewer Update
The policy can be cancelled as the per email that was send. Not intreseted in a policy if you need to struggle with call centre who has attitude and forse to speak to if you don't want to. I rather go to some one who is willing to listen and make comments that is unnecesary.
1st for Women
1st for Women's reply20 Nov 2024, 12:17
Official
Hi Lorinda

We have escalated the matter to the relevant department, and they will be in contact with you shortly.

Kind regards,

The 1st For Women Team