TM
Thanda M
1 reviews | Active since Nov 2024
13 Mar 2026, 09:37
Business insurance claims
Validation of claims takes forever to be processed or finalized
Helpful (0)
Replies (3)0
Replies (3)
1st for Women's replyOfficial
13 Mar 2026, 09:39Good day Thanda,
We are disappointed to hear about your service experience.
We are disappointed to hear about your service experience.
Kindly note that your matter has been escalated to the relevant team to look into.
Kind regards,
The First for Women Team.
The First for Women Team.
1st for Women's reply13 Mar 2026, 09:39
Official
Good day Thanda,
We are disappointed to hear about your service experience.
We are disappointed to hear about your service experience.
Kindly note that your matter has been escalated to the relevant team to look into.
Kind regards,
The First for Women Team.
The First for Women Team.
TM
Thanda M's updateReviewer Update
16 Mar 2026, 14:47Still no communication, to say I'm disappointed is an understatement. You need to improve on your communication skills. Send an email at least just so we know how far we are with the verifications. No communication just indicates that we are not as important, not prioritized and definitely not first.
TM
Thanda M's update16 Mar 2026, 14:47
Reviewer Update
Still no communication, to say I'm disappointed is an understatement. You need to improve on your communication skills. Send an email at least just so we know how far we are with the verifications. No communication just indicates that we are not as important, not prioritized and definitely not first.
TM
Thanda M's updateReviewer Update
23 Mar 2026, 10:16No communication still, you are a bunch of ****s, unprofessional people, you do not put your clients first...a claim registered in the beginning of the month yet still not validated, we call each and every day ...but you just do not care... you need to put your consultants on training, they should work on their people skills
TM
Thanda M's update23 Mar 2026, 10:16
Reviewer Update
No communication still, you are a bunch of ****s, unprofessional people, you do not put your clients first...a claim registered in the beginning of the month yet still not validated, we call each and every day ...but you just do not care... you need to put your consultants on training, they should work on their people skills