NJ
Naydia J

1 reviews | Active since Jan 2012

18 Dec 2023, 11:38

blatant rudeness

I am truly disgusted by the lady who phoned me today 18 December 2023 at 11h33. I told her that Im busy and that I couldn't speak. (it's our monthly cut off). as soon as i told her that i was busy she just ended the call without a good bye. if she had asked to call back at a more convenient time. i would have taken the call as im looking for new insurance.

after this blatant rudeness... i dont wish to be contacted by 1st for women again.

0
Replies (1)
1st for Women
1st for Women's reply18 Dec 2023, 11:41
Official
Good day Naydia

We are disappointed to hear about your service experience.  Kindly note that your matter has been escalated to the relevant team to look into.  Kind Regards,
The 1st for Women Team