BIG ****
AFTER BEING ****** BY THE REMOVAL COMPANY OF ALL MY BELONGINGS/ HOME CONTENTS WHILE MOVING TO MY NEW ADDRESS. AND GOT A CASE NUMBER FROM THE POLICE AND DID NPIS TO IDENTIFY THE PEOPLE WHO ****** ME. I MADE A CLAIM TO FIRST FOR WOMEN INSURANCE, A WEEK LATER I PHONED TO MAKE A FOLLOW UP, I SPOKE TO A HEARTLESS LADY WITH BAD ATTITUDE AT CLAIMS DEPARTMENT BY THE NAME OF ZANELE, WHO TOLD ME THAT THEY REJECTED MY CLAIM. DUE TO THE FACT THAT I WAS NOT COVERED AT THE TIME I WAS MOVING. AND THAT NEXT TIME I SHOULD KEEP PROFF OF PURCHASE FOR MY HOME CONTENTS FOR WHEN I MAKE A CLAIM. AND THAT THE COMPANY I USED WAS NOT REGISTERED, AS IF I KNEW WHERE TO CHECK IF THE REMOVAL COMPANY IS BEING REGISTERED OR NOT. FIRST FOR WOMAN NEVER GAVE ME A LIST OF REGISTERED COMPANIES TO CHOOSE FROM WHEN MOVING ELSEWHERE IN THE 1ST PLACE . . THIS INSURANCE IS NOT TO B TRUSTED, THEY GIVE BAD ADVISE THAT MAY BACKFIRE AND THEN THEY SAY YOU ARE NOT COVERED. AFTER BEING ROBBRED AND THEY ROBB ME THE SECOND TIME. AND NOW I HAVE NOTHING. AFTER I TOLD HER THAT I WILL TAKE THIS FUTHER, SHE TLD ME THE ARE PROCEDURES IN DOING SO, AND THAT THE MANAGER WILL BE CONTACTING ME THE FOLLOWING DAY, SHE TOOK MY CONTACT DETAILS LIKE THEY ALWAYS DO AND TOLD ME SHE WILL BE CONTACTING THE FOLLOWING DAY WHICH IS TODAY, SHE DID NOT. ITS ALL A ****. EMPTY PROMISES, THEY NEVER MENT WHAT THE STAND FOR.
We acknowledge receipt of your complaint and are truly sorry to hear about the *******. One of our Customer Relation Specialists will be in contact with you during office hours to discuss the matter further.
Kind Regards,
The First for Women Team.
We acknowledge receipt of your complaint and are truly sorry to hear about the *******. One of our Customer Relation Specialists will be in contact with you during office hours to discuss the matter further.
Kind Regards,
The First for Women Team.
Update:
One of our Customer Relation Specialists attempted to contact you without success and a message was left on your voice mail.
We are currently conducting an investigation into your concerns and will provide you with feedback shortly.
Kind Regards,
The First for Women Team.
Update:
One of our Customer Relation Specialists attempted to contact you without success and a message was left on your voice mail.
We are currently conducting an investigation into your concerns and will provide you with feedback shortly.
Kind Regards,
The First for Women Team.
