NT
Natasha T

1 reviews | Active since Nov 2014

05 May 2015, 09:18

BEING HARASSED BY FIRST FOR WOMAN

I made the grave mistake of taking out car insurance with first for woman 1st November 2014. I've been regretting it ever since, they harass you with Call Centre Marketing, Poor Service, idiotic follow-up calls even though you terminated your policies with them. <br> I received a call the week of 20th April 2015 from the call centre wanting to offer me extended warranty on my Kia Picanto 2011, after explaining to the person that I am not a customer any longer, they must take me off their list and due to the poor service I received from them when I had my car accident I will never deal with them again. Fabulous! - He will arrange to have me removed! Today 5th May 2015 - Low and behold if I do not get another call from the call centre. However, this time around unfortunately the extremely polite girl on the other end got the short end of it! SO LET ME BE CLEAR FIRST FOR WOMAN - TAKE ME OFF YOUR LISTS, I AM REGISTERED WITH THE DMA ASSOCIATION AND IF YOU EVER CALL OR SPAM BE AGAIN I WILL CONTINUE TO GO TO SOCIAL MEDIA AND SPAM YOUR BUSINESS AND BAD MOUTH IT.

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Replies (1)
1st for Women
1st for Women's reply05 May 2015, 11:27
Official
Hello NatashaThompson,

Thank you for bringing this matter to our attention.

We acknowledge the comments above and will adhere to request for no further contact to be established between yourself and the Insurer.

We have in the interim escalated the request to our Marketing Department to ensure that your personal information is removed from our database.

Please accept our sincere apologies for all the inconvenience caused.

Kind Regards,

The First for Women Team