AM
Albert M

1 reviews | Active since Apr 2020

16 Jan 2024, 13:52

Bad service from warranty department at first for women

Have been trying to contact warranty department of this insurance, they keep on giving me different numbers and you hold for more that 15 minutes until you end up dropping yet they debit my money each and every month.

What a frustrating exercise when comes to claims.

*** this is the only way to get this warranty department to call me.

0
Replies (2)
1st for Women
1st for Women's reply16 Jan 2024, 14:15
Official
Good day Albert,

We are disappointed to hear about your service experience. 
 
Kindly note that your matter has been escalated to the relevant team to look into. 
 
Kind Regards,
The 1st for Women Team 
AM
Albert M's update19 Jan 2024, 09:32
Reviewer Update
Wow, this is beyond pathetic. Since I posted this review, today is Friday and have not heard from this company and they had the audacity to say this matter is getting attention. No problem ombudsman will probably assist as I have approached their office.