CM
Chantel M
1 reviews | Active since Oct 2018
22 Oct 2018, 20:48
Bad service from my car insurance
I was involved in a car accident on 30 Aug 2017. I have been trying to get it back from my insurance company with no luck. I call them almost everyday using my airtime only for them to make me hold on the for 20-30min and always lie and say they will call me back and NEVER DO. i have given them all the necessary information they needed from me but still i am being treating like i don't pay them every single month.
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Replies (2)1st for Women's replyOfficial
23 Oct 2018, 06:59We have received your complaint, we will look into it and revert back during the course of the day.
Kind Regards
The 1st for Women Team
1st for Women's reply23 Oct 2018, 06:59
Official
We have received your complaint, we will look into it and revert back during the course of the day.
Kind Regards
The 1st for Women Team
CM
Chantel M's updateReviewer Update
18 Aug 2019, 18:31Dear Hello Peter
I am writing with regards to a company called Matress and Couch in mall at Reds Centurion. On the 21st july i had purchased a carpet from them, my bank statement shows clearly that they have received the money and still refuse to give me the carpet because their machine declined when i swiped and it was their machine. My bank refuses to reverse my R2000 basically because the store already banked the money. I go there almost every weekend with no help. The owner was so rude to me today, even told me that R2000 is littlw money so i must not come annoy him with such a small amount of money. I need my R2000. Please help me i am frustrated.
I am writing with regards to a company called Matress and Couch in mall at Reds Centurion. On the 21st july i had purchased a carpet from them, my bank statement shows clearly that they have received the money and still refuse to give me the carpet because their machine declined when i swiped and it was their machine. My bank refuses to reverse my R2000 basically because the store already banked the money. I go there almost every weekend with no help. The owner was so rude to me today, even told me that R2000 is littlw money so i must not come annoy him with such a small amount of money. I need my R2000. Please help me i am frustrated.
CM
Chantel M's update18 Aug 2019, 18:31
Reviewer Update
Dear Hello Peter
I am writing with regards to a company called Matress and Couch in mall at Reds Centurion. On the 21st july i had purchased a carpet from them, my bank statement shows clearly that they have received the money and still refuse to give me the carpet because their machine declined when i swiped and it was their machine. My bank refuses to reverse my R2000 basically because the store already banked the money. I go there almost every weekend with no help. The owner was so rude to me today, even told me that R2000 is littlw money so i must not come annoy him with such a small amount of money. I need my R2000. Please help me i am frustrated.
I am writing with regards to a company called Matress and Couch in mall at Reds Centurion. On the 21st july i had purchased a carpet from them, my bank statement shows clearly that they have received the money and still refuse to give me the carpet because their machine declined when i swiped and it was their machine. My bank refuses to reverse my R2000 basically because the store already banked the money. I go there almost every weekend with no help. The owner was so rude to me today, even told me that R2000 is littlw money so i must not come annoy him with such a small amount of money. I need my R2000. Please help me i am frustrated.
