Bad service!!!! Do not use 1st for Woman

Bad bad nad service!!!!! In the first week of my insurance I struggled to get hold of any consultant and they do not come back to you even if you send them an email. They just want to sell a policy to you and from there no effort to help any customer. If stopped my policy and cancelled it 3 times. 3 times over emails and 2 times as per conversation on the phone. I had to stop the second debit order and dispute it on my account!!! This company is the worst! Now my credit score has been affected negatively... Shows I'm behind on payments. I'm not... Don't use them.... Very bad service. Very unhappy with the service I got from them. Want a manager to contact me.