Bad service and customer care

We are a small business and suffered a break in to our shop on 12 July.<br> Never ever have we been treated so badly before. First for Women made us feel more traumatised than the actual burglary did.<br> We are a new small business (trading less than 2 years) and have suffered a great loss because of First for Women.<br> People beware, when taking out policies especially with First for Women !!!!<br> They are quick to sign you up to take out a policy with them but our claim dragged on for nearly a month. We still do not even know if it is final as there is no communication from them.<br> In the end, they paid us out less than a third of what we claimed. They argued with every point and we felt more like the ******** than the client. What an awful experience and lack of customer service. My laptop was ****** and they left me for over 3 weeks trying to conduct my business affairs off of a cellphone while they looked for every reason they could to short pay us. Cannot say they lack customer care as there is just no customer care !!! Even the \supervisor"showed total lack of care or concern.<br> Ladies this is \""wormen's\"" month - BEWARE - DO NOT GET CAUGHT BY FIRST FOR WOMEN INSURANCE.<br> """