NL
Nthabiseng L
1 reviews | Active since Feb 2020
10 May 2022, 18:27
Bad service
2nd time my claim gets rejected. I have submitted a claim for scratches and dents but my claim was rejected because the quote was more that the cover amount, why cant they pay the cover amount and i will pay the remaining?. Now i have been calling and sending emails with no response. Im gonna cancell all my insurance policies with them always struggle when i have to claim
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1st for Women's replyOfficial
10 May 2022, 18:32We are disappointed to hear about your service experience.
Kindly note that the matter has been escalated to our Internal Disputes team to investigate further.
They will be in contact with you during office hours with feedback.
Kind Regards,
Kindly note that the matter has been escalated to our Internal Disputes team to investigate further.
They will be in contact with you during office hours with feedback.
Kind Regards,
The 1st for Women Team
1st for Women's reply10 May 2022, 18:32
Official
We are disappointed to hear about your service experience.
Kindly note that the matter has been escalated to our Internal Disputes team to investigate further.
They will be in contact with you during office hours with feedback.
Kind Regards,
Kindly note that the matter has been escalated to our Internal Disputes team to investigate further.
They will be in contact with you during office hours with feedback.
Kind Regards,
The 1st for Women Team