CS
Constance S
1 reviews | Active since Feb 2018
16 Mar 2026, 15:19
Bad service
When we call them to pay for claims they drop our call their mangers don't come back while the service providers is on my neck about the storage one of the nonsense service l have ever received in my hole entire life. 1ST FOR WOMEN IS ACTUALLY A LAST FOR WOMEN NOW
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Replies (5)0
Replies (5)
1st for Women's replyOfficial
16 Mar 2026, 15:22Hi Constance,
We are disappointed to hear about your service experience.
Kindly note that your matter has been escalated to the relevant team to look into.
Kind Regards,
The 1st for Women Team
The 1st for Women Team
1st for Women's reply16 Mar 2026, 15:22
Official
Hi Constance,
We are disappointed to hear about your service experience.
Kindly note that your matter has been escalated to the relevant team to look into.
Kind Regards,
The 1st for Women Team
The 1st for Women Team
CS
Constance S's updateReviewer Update
16 Mar 2026, 15:42What l thought might be relieve of stress turned into a nightmare of my life my car towed to the dealer they don't want to pay now must pay for storage for my my car the manner promised to call it has been a week and am walking in the mist of my recovering syndesmosis and two tight ropes l have to walk finding out that car hire is only two days and have to find it for my self we being SD *****nce and expect to keep shut when we complain. They want want our money they do not want to pay and they don't even care as they do that they won't even call to explain. You will request for the managers call they will never call you and continue like nothing is happening. I do not wast anything to do with them now. Should anything go wrong l sue first for women as the area l work in not safe have to wLk with laptop and still recovering. Dr letter stated do not prong walking or caring heavy items and I do tried to speak communicate no one needs to talk. The so bad I need nothing to do with first for woman.
CS
Constance S's update16 Mar 2026, 15:42
Reviewer Update
What l thought might be relieve of stress turned into a nightmare of my life my car towed to the dealer they don't want to pay now must pay for storage for my my car the manner promised to call it has been a week and am walking in the mist of my recovering syndesmosis and two tight ropes l have to walk finding out that car hire is only two days and have to find it for my self we being SD *****nce and expect to keep shut when we complain. They want want our money they do not want to pay and they don't even care as they do that they won't even call to explain. You will request for the managers call they will never call you and continue like nothing is happening. I do not wast anything to do with them now. Should anything go wrong l sue first for women as the area l work in not safe have to wLk with laptop and still recovering. Dr letter stated do not prong walking or caring heavy items and I do tried to speak communicate no one needs to talk. The so bad I need nothing to do with first for woman.
1st for Women's replyOfficial
16 Mar 2026, 15:50Dear Constance,
We sincerely apologise for the distress, inconvenience, and frustration you have experienced. We are truly sorry that what you expected to bring relief has instead caused you further stress, especially while you are recovering from a medical injury and facing personal safety concerns.
We acknowledge your feedback regarding the towing of your vehicle, the storage costs, the limited car hire period, and the lack of communication you have received. We also understand how concerning it is not to receive callbacks when promised, particularly when you have requested managerial assistance. This is not the level of service we strive to provide, and we regret that you have felt unheard and unsupported.
Please be assured that your complaint has been escalated to the relevant management and claims team for urgent review and further assistance. We have included all the details you shared, including your medical circumstances and safety concerns, so that the matter can be handled with the seriousness and sensitivity it deserves.
Once again, we apologise for your experience and the impact it has had on you. Thank you for bringing this matter to our attention. Should you have any additional information you would like us to include in the escalation, please feel free to share it with us.
Kind regards,
The 1st for Women Team
The 1st for Women Team
1st for Women's reply16 Mar 2026, 15:50
Official
Dear Constance,
We sincerely apologise for the distress, inconvenience, and frustration you have experienced. We are truly sorry that what you expected to bring relief has instead caused you further stress, especially while you are recovering from a medical injury and facing personal safety concerns.
We acknowledge your feedback regarding the towing of your vehicle, the storage costs, the limited car hire period, and the lack of communication you have received. We also understand how concerning it is not to receive callbacks when promised, particularly when you have requested managerial assistance. This is not the level of service we strive to provide, and we regret that you have felt unheard and unsupported.
Please be assured that your complaint has been escalated to the relevant management and claims team for urgent review and further assistance. We have included all the details you shared, including your medical circumstances and safety concerns, so that the matter can be handled with the seriousness and sensitivity it deserves.
Once again, we apologise for your experience and the impact it has had on you. Thank you for bringing this matter to our attention. Should you have any additional information you would like us to include in the escalation, please feel free to share it with us.
Kind regards,
The 1st for Women Team
The 1st for Women Team
CS
Constance S's updateReviewer Update
16 Mar 2026, 15:50Their escalation is only online not in person or call they care about the public image rather than attending claims a paying for service they promised to customers. Very quick to respond to hello Peter because they know they offer no service at all off line.
CS
Constance S's update16 Mar 2026, 15:50
Reviewer Update
Their escalation is only online not in person or call they care about the public image rather than attending claims a paying for service they promised to customers. Very quick to respond to hello Peter because they know they offer no service at all off line.
CS
Constance S's updateReviewer Update
16 Mar 2026, 16:09It has been weeks already trying to talk to you guys now that am on hello Peter complaining about the service you busy responding to claims I made long time ago if your own consultant cannot figure out what you pay or do not pay for but l was told should my car break down you will fix how am l supposedto know that? I am tired already l ran out of patience with you guys and tired of being treated like these.
CS
Constance S's update16 Mar 2026, 16:09
Reviewer Update
It has been weeks already trying to talk to you guys now that am on hello Peter complaining about the service you busy responding to claims I made long time ago if your own consultant cannot figure out what you pay or do not pay for but l was told should my car break down you will fix how am l supposedto know that? I am tired already l ran out of patience with you guys and tired of being treated like these.