Bad Service

In September I was in an accident where I hit a street light, the following day I lodged a claim with the insurer, after a few day I was asked to take my care for an assessment, which I did. After a week I was told my claim will be settled and the policy will be terminated. To my amazement on the settled amount they deducted an access amount for doing nothing to the car and I was left with R900.00 to fix the car, where on earth will I fix the car with that amount? This company is not good for serving the woman as they are reaping them off. I wouldn't advise any woman to have cover with them as what they did to me was a total reap off.