BAD SERVICE

I have been trying to cancel my contract for 2 months and today is the only day that this has been escalated. I was debited incorrectly and in addition added without my consent to a policy .

In addition to this why are not covered but the money is debited when we do not go for the car inspection surely this would mean something.

I tried call for days with no asssitance but the minutes you say you want a quote you are called 1000 times a day, but when you want to Cancel and email is not sufficient but a call is?