AM
Agnes M
1 reviews | Active since Oct 2014
29 Oct 2015, 09:14
Bad service!
I have a car insurance/policy with Firstforwomen. On more than one occasion I have explained to first for women that my debit orders should be done on the last day of each month but Firstforwomen continues to debit when ever they feel like debiting on my account and then they penalize me on their mistake! When I took out the policy I made it clear as to when I prefer debit orders to be made on my account but it seems like I can not get through to Firstforwomen! Bad bad bad SERVICE!!!!
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1st for Women's replyOfficial
29 Oct 2015, 16:50Hello Tsholoaggie,
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you to discuss the matter.
We acknowledge the frustration caused and apologise for the inconvenience too.
Kind Regards,
The First for Women Team
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you to discuss the matter.
We acknowledge the frustration caused and apologise for the inconvenience too.
Kind Regards,
The First for Women Team
1st for Women's reply29 Oct 2015, 16:50
Official
Hello Tsholoaggie,
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you to discuss the matter.
We acknowledge the frustration caused and apologise for the inconvenience too.
Kind Regards,
The First for Women Team
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you to discuss the matter.
We acknowledge the frustration caused and apologise for the inconvenience too.
Kind Regards,
The First for Women Team