MA
Mohamed A

1 reviews | Active since May 2013

12 Apr 2018, 19:12

bad service

insured a new car with them had a query with underwriter called the manager - he said he will call me back TWICE - still waiting called another manager, he said he will ask the manager to call me - still waitng will the senior manager please call me

0
Replies (2)
1st for Women
1st for Women's reply12 Apr 2018, 19:17
Official

Thank you for your feedback.

We will be in contact to assist.

Regards,

The Dialdirect Team

1st for Women
1st for Women's reply13 Apr 2018, 15:28
Official

As discussed telephonically, please accept our apology for what has transpired, the matter will be addressed on an internal basis.

Please let us know should you require further assistance in this regard.

Regards,

The First for Women Team