KL
Katlego L
1 reviews | Active since Jan 2014
20 Aug 2021, 12:32
BAD SERVICE
The service from 1st for Women is by far the worst. had an accident on the 28th of June 2021. The car was still drivable for the next 4 days. Dropped it at their "approved" panel beater, it took nearly two weeks for them to approve the claim. Got the car from the pane beaters on the 4th of August. ONLY 2 days of driving it from the panel beater the car broke down. today is the 20th of August, after a week of back and forth calls, the assessors still haven't given go ahead to fix the car.
And then they claim to provide a R500 voucher should you have to spend a spend a night from a breakdown. Trust me YOU WILL NOT GET IT!!!
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Replies (2)
1st for Women's replyOfficial
20 Aug 2021, 13:16Hi Katlego,
We are disappointed to hear about your service experience.
We will look into your matter and contact you with feedback.
Kind Regards,
The 1st for Women Team
We are disappointed to hear about your service experience.
We will look into your matter and contact you with feedback.
Kind Regards,
The 1st for Women Team
1st for Women's reply20 Aug 2021, 13:16
Official
Hi Katlego,
We are disappointed to hear about your service experience.
We will look into your matter and contact you with feedback.
Kind Regards,
The 1st for Women Team
We are disappointed to hear about your service experience.
We will look into your matter and contact you with feedback.
Kind Regards,
The 1st for Women Team
KL
Katlego L's updateReviewer Update
27 Aug 2021, 11:027 days later, no contact.... So even on handling customer complaints a meer phone call, sms or email is a mission. a whole 7 days
KL
Katlego L's update27 Aug 2021, 11:02
Reviewer Update
7 days later, no contact.... So even on handling customer complaints a meer phone call, sms or email is a mission. a whole 7 days