jG
jade G

1 reviews | Active since Nov 2013

02 May 2016, 17:38

Bad Service

I have had my policy with 1st For Women for almost a year. I have not received a card or stickers for my car in the post as yet or any sort of emergency phone number booklet. When I changed my bank details on the 24th February I requested from the assistant that he please put through a reminder however 2 months later and still nothing. However you are never late with deducting the funds from my account every month.

0
Replies (1)
1st for Women
1st for Women's reply04 May 2016, 14:10
Official

Thank you for bringing this matter to our attention.

We have re-requested the documents and will rather utilise the email facility in the interim. We acknowledge the frustration and express our apologies for all the inconvenience caused.

Kind Regards,

The First for Women Team