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Delia B

1 reviews | Active since Mar 2014

17 Oct 2016, 15:03

Bad service 11 weeks later still not done

<p>Hi all,</p> <p>I had a accident on 3 Aug‘16. Car was towed & accessed after +- 2 weeks. Value of damage was over R230k</p> <p>First for woman advised me to use Re-new It panel beaters as that was there preferred panel beater.</p> <p>After +-9 week of having the car, a list of faults were found,(panels of car not lining up, chassis has been worked on, poor workmanship and may more, there is over 26 faults) meeting was called with First for Woman accessors and Re-New It team as this was unacceptable workmanship.</p> <p>Car went in again for the 26 faults from 3rd Oct‘16 and still waiting return of car</p> <p>The car has a visible lean to the right front PLUS panels not lining up. I still believe that the chassis is bent, as i have mentioned numerous times to check the chassis</p> <p>I have had no feedback on my car to date, as i have to call everyone myself every second day.</p> <p>I have received hire car only for 10days, yet Re-New It has my car now for over 11weeks and still no answer on when the repair will be done</p> <p>Overall comment poor service from both insurer and panel beater.</p>

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Replies (1)
1st for Women
1st for Women's reply17 Oct 2016, 17:03
Official

Thank you for bringing this matter to our attention.

We have escalated the matter on your behalf and apologise for the inconvenience caused.

Kind Regards,

The First for Women Team