SLMM
Shirley Lerato Mapea Marobela
1 reviews | Active since Apr 2025
02 Jun 2025, 15:14
Bad customer service: 1st for woman they not what they say are since the 25th of March until today they haven't finalized my claims and I am the one that is always calling them for an update of my claims they have send the first drunkard assessor's to my
1st for woman they not what they say are since the 25th of March until today they haven't finalized my claims and I am the one that is always calling them for an update of my claims they have send the first drunkard assessor's to my house for assessment and the report was faulty and on the 21 of May they've sens second assessor's report was fine and when I called them as always they told me they busy with a quotation until today Sam or Raelene they haven't got back to me as I am standing I don't have a fridge and my perishable food got spoiled please I need help to contact Ombudsman for they are the one who can help me with this matter.
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Replies (2)
1st for Women's replyOfficial
02 Jun 2025, 15:18Good day
We acknowledge receipt of your complaint and apologize for any inconvenience caused to you.
Our team will be in touch with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible.
Kind regards,
The First for Women Team
We acknowledge receipt of your complaint and apologize for any inconvenience caused to you.
Our team will be in touch with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible.
Kind regards,
The First for Women Team
1st for Women's reply02 Jun 2025, 15:18
Official
Good day
We acknowledge receipt of your complaint and apologize for any inconvenience caused to you.
Our team will be in touch with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible.
Kind regards,
The First for Women Team
We acknowledge receipt of your complaint and apologize for any inconvenience caused to you.
Our team will be in touch with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible.
Kind regards,
The First for Women Team
SLMM
Shirley Lerato Mapea Marobela's updateReviewer Update
04 Jun 2025, 17:34first for women I made follow up with them again and after everything they want to deduct R5450 access fee for my appliances for they same claim that they took an access already of R750 I hate this insurance as they **** about everything I'm done as their client since 2019 being a loyal customer to receive a poor service and lies 1st for for woman it is not a good insurance
SLMM
Shirley Lerato Mapea Marobela's update04 Jun 2025, 17:34
Reviewer Update
first for women I made follow up with them again and after everything they want to deduct R5450 access fee for my appliances for they same claim that they took an access already of R750 I hate this insurance as they **** about everything I'm done as their client since 2019 being a loyal customer to receive a poor service and lies 1st for for woman it is not a good insurance