AZ
Andiswa Z

1 reviews | Active since May 2018

23 May 2026, 11:10

Bad Client Service

Not happy with their service at all, you will constantly call them they don’t call at all to give an update and it happened 4times that an agent dropped a call. So disappointed with their service.

0
Replies (1)
1st for Women
1st for Women's reply23 May 2026, 11:16
Official
Hi Andiswa,
 
We’re truly sorry to hear about your experience and sincerely apologise for the inconvenience caused. We understand how frustrating it must be to not receive updates and to have calls disconnected. 
 
This is certainly not the level of service we aim to provide. Please rest assured that your concerns have been taken seriously, and we will escalate this matter to the relevant team to assist.
 
Kind Regards,
The 1st for Women Team