AP
Agatha P

1 reviews | Active since Oct 2019

15 Oct 2019, 13:58

Appreciation Post: Johan Van Rooyen @ 1st for Women

I've had an amazing experience with Johan Van Rooyen, who assisted me on a Monday morning with charm, patience and wit. He answered all my questions in a kind and professional matter, made the whole the transition from 1 insurance to theirs quite easy, not only explained to me what the terms and conditions of my contract was, but also explained what my next steps were, timeframes for them, etc. He was very detailed, proficient and knowledgeable. He assured and reassured me that he would be my 1 stop shop for any questions I may have. The next day, I had a question or two, which I mailed to him. He responded promptly via email and called shortly thereafter. He answered all my questions and adjusted my contract accordingly.

I can honestly say that I have not met an insurance salesperson who I trusted instantaneously. His actions spoke a lot louder than his words and I hope that his manager/s acknowledge and appreciate the amazing job he's doing!

Well done, Johan!

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Replies (1)
1st for Women
1st for Women's reply15 Oct 2019, 14:19
Official
Hi Agatha, 

Thank you for this compliment, and for sharing your experience with us on this forum. 
We shall take great pleasure in sharing your feedback with Johan Van Rooyen and the rest of his team, we are sure they will appreciate it. 

Enjoy the rest of your day. 

Regards, 
The 1st for Women Team