JD
Joy D
1 reviews | Active since Sept 2017
29 Mar 2024, 11:23
APPAULING SERVICE!!!!!
Absolutely livid!!! I've been trying to cancel my policy for the last week with no luck, long waiting time and when you do get through the call drops.
My policy is set to commence on the 1st and it's now the 29thbof April (a public holiday) and no assistance. VERY UNACCEPTABLE because now the debit order is going to go off while I have an existing one with my current insurer.
@ 1st for women your service is appalling, it should not be this hard to cancel!!!!!
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Replies (1)1st for Women's replyOfficial
29 Mar 2024, 11:30Hi Joy,
We are disappointed to hear about your service experience.
Kindly note that your matter will be escalated to the relevant team to look into.
Kind Regards,
We are disappointed to hear about your service experience.
Kindly note that your matter will be escalated to the relevant team to look into.
Kind Regards,
The 1st for Women Team
1st for Women's reply29 Mar 2024, 11:30
Official
Hi Joy,
We are disappointed to hear about your service experience.
Kindly note that your matter will be escalated to the relevant team to look into.
Kind Regards,
We are disappointed to hear about your service experience.
Kindly note that your matter will be escalated to the relevant team to look into.
Kind Regards,
The 1st for Women Team
