1 reviews | Active since Apr 2016
Annual Review increased premium by 28%
I got my annual review increase which was 28%. After I called in for review they only decreased it to 22%. It is still pathetically high. They moved to Auto & General as a solution to decrease it to 20% increase on current policy product. Still pathetic!<br> <br> I haven't claimed anything and my car is brand new. My area where I park my car is exactly the same as when I joined FFW.<br> <br> Out of principle I am going to discontinue my policy if my increase is anything above 10% of what I'm currently paying for the same product/service.<br> <br> I don't want to leave FFW, so the assistance will be appreciated as I'm not getting it from the call center due to system constraints. But out of principle, irrespective of the cost of another insurance company, I will discontinue. <br> <br> I don't want to deal with an annual increase of 28% year on year. If they can do this now and not be flexible, they will do it again. This is not affordable and not customer centric.
