MA
Merth A

1 reviews | Active since Jul 2016

27 May 2024, 14:51

Angry

As I'm writing this review I am shaking with anger and frustration from 1st women at this moment, why do they feel they have the right to deduct my account before the actual debit date, as if I just have money for them and don't have other important things to take care of. Also when a mandate was not sent to me or approved by me. I feel very let down as I have so much to do and now because of this inconvenience, I'm going to be in a financial difficult situation.

0
Replies (1)
1st for Women
1st for Women's reply27 May 2024, 14:53
Official
Hi Merth, 
 
 We are disappointed to hear about your service experience. 
 
 Kindly note that your matter has been escalated to the relevant team to look into. 
 
 Kind Regards,

The 1st for Women Team