VC
VANESSA C

1 reviews | Active since May 2013

25 Feb 2015, 09:29

AND SO I'M BACK AGAIN-OMBUDSMAN IS NEXT!!

I logged a complaint on Hello Peter on 21 January 15.A lady named Margie (after Dorothy called me about my complaint on H.P.) called me & said they would conduct a \full registration enquiry"\""this time\"""

0
Replies (2)
1st for Women
1st for Women's reply25 Feb 2015, 12:32
Official
Hello Vee Sea,

Thank you for bringing this matter to our attention once again.

We confirm that the Customer Relations Specialist has been in contact with you regarding this matter.

We have in the interim escalated the matter to the relevant department for urgent feedback to provided on the status of the case.

Please accept our sincere apologies for all the inconvenience and frustration caused.

Kind Regards,

The First for Women Team
VC
VANESSA C's update04 Mar 2019, 00:10
Reviewer Update
And to this day I have NEVER heard about my 2013 claim or got my excess back or my case dealt with! Beware of First (read: LAST) for Women (read: EVERY CLIENT) guys! Please use Outsurance!