An agent by name Norah Ma***o assisted me with an issue I had and she went out of her way to ensure that my issue was resolved, when she was not able to get ahold of me in the phone she sent me an email informing me that she tried contacting me

An agent by name Norah Ma***o assisted me with an issue I had and she went out of her way to ensure that my issue was resolved, when she was not able to get ahold of me in the phone she sent me an email informing me that she tried contacting me. Her TCF skills are impeccable.