NB
Nicole B
1 reviews | Active since Jul 2013
11 Sept 2015, 10:51
Almost 30% premium increase??
Good day<br> <br> Kindly justify the nearly 30% increase in my premiums? My premium was R 561.02, and is suddenly R 728.03? I find this completely unjustifiable. <br> <br> I do not have a partner and am the sole driver of my car, so why do I need to pay the R 100 partner fee which I never agreed to???<br> <br> I will be changing insurance if this cannot be rectified. <br> <br> Also note that my registration number is incorrect on my policy, and should read CF212358, not NOO WP. <br> <br>
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Replies (1)1st for Women's replyOfficial
14 Sept 2015, 11:08Hello Nikki Birk,
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you, we do however appreciate that the matter has been dealt with and that you are satisfied with the resolution.
We still acknowledge the frustration and extend our apologies for any inconvenience caused.
Kind Regards,
The First for Women Team
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you, we do however appreciate that the matter has been dealt with and that you are satisfied with the resolution.
We still acknowledge the frustration and extend our apologies for any inconvenience caused.
Kind Regards,
The First for Women Team
1st for Women's reply14 Sept 2015, 11:08
Official
Hello Nikki Birk,
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you, we do however appreciate that the matter has been dealt with and that you are satisfied with the resolution.
We still acknowledge the frustration and extend our apologies for any inconvenience caused.
Kind Regards,
The First for Women Team
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you, we do however appreciate that the matter has been dealt with and that you are satisfied with the resolution.
We still acknowledge the frustration and extend our apologies for any inconvenience caused.
Kind Regards,
The First for Women Team
