WN
Wendy N

1 reviews | Active since Jan 2018

19 Jul 2022, 21:42

ACCOUNT STILL SHOWS ACTIVE ON CREDIT PROFILE

I had car insurance with 1st for Women which I cancelled in the month of June and to my surprise on my credit profile this account still shows active with an amount of R1 028.24 . I need this account to be removed and updated accordingly as this is decreasing my score unnecessarily.

0
Replies (1)
1st for Women
1st for Women's reply19 Jul 2022, 21:47
Official
We are disappointed to hear about your service experience. 

Kindly note that the matter has been escalated to our the relevant team to investigate further. 

They will be in contact with you during office hours with feedback.

Kind Regards,

The 1st for Women Team