aM
anna M
1 reviews | Active since Aug 2015
08 Sept 2015, 12:17
accident
i had an accident about a month ago, and i reported the claim to first for women. since i got only 2 calls from them and they all promised to call me back by last week Tuesday. nothing has happened as yet, and now my car is the towing company accumulating storage costs and the courtesy car i have its suppose to be for 30 days. and they dont call to update me. i sent emails, when i call i hold forever. and i cant afford to stay without a car. please help me
Helpful (0)
Replies (1)0
Replies (1)
1st for Women's replyOfficial
08 Sept 2015, 15:39Hello Granny123,
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you.
We also confirm that the matter has been escalated to the relevant Claims Managers to prioritise the case and ensure detailed feedback is provided.
We acknowledge the frustration and express our sincere apologies for all the inconvenience caused.
Kind Regards,
The First for Women Team
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you.
We also confirm that the matter has been escalated to the relevant Claims Managers to prioritise the case and ensure detailed feedback is provided.
We acknowledge the frustration and express our sincere apologies for all the inconvenience caused.
Kind Regards,
The First for Women Team
1st for Women's reply08 Sept 2015, 15:39
Official
Hello Granny123,
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you.
We also confirm that the matter has been escalated to the relevant Claims Managers to prioritise the case and ensure detailed feedback is provided.
We acknowledge the frustration and express our sincere apologies for all the inconvenience caused.
Kind Regards,
The First for Women Team
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you.
We also confirm that the matter has been escalated to the relevant Claims Managers to prioritise the case and ensure detailed feedback is provided.
We acknowledge the frustration and express our sincere apologies for all the inconvenience caused.
Kind Regards,
The First for Women Team