🚨 Absolutely appalled by First for Women Insurance! 🚨

I’ve been struggling with a vehicle claim since April 2025. Now, over 5 months later, the claim is still not resolved. I’ve sent numerous emails, submitted all required documents, and made countless phone calls just to get updates.

After weeks of being ignored, I finally received a call saying they “only just saw my emails” because the consultant had been off sick for two weeks. Two weeks? This claim has been open for FIVE MONTHS! What happened to all the other consultants? Or customer service? Or accountability?

I followed all their instructions, even took my car back to the original repairer as they insisted – despite already getting a full diagnostic report from another dealer (which they ignored). And still… no reply. No follow-up. No solution.

Meanwhile, my car was been standing for months, I’ve had to borrow vehicles to get my kids to school, and I’ve had zero support from a company I trusted and paid every month.

It’s honestly shocking. First for Women is by far the WORST company I have ever dealt with. No communication, no urgency, no responsibility.