1 reviews | Active since Aug 2012
Absolute *******
My wife went to FFW, without going anywhere else for a second quote when insuring her 8 year old Honda Ballade for R76 000. I only now find out that she was given a quote of R780 and immediately started paying the premiums. This month she asked me whether a 40% increase over one year, starting May 2015, with no claims, or any change to the risk, was reasonable. When I contacted FFW all they would say was that a risk profile is done annually and that was the new figure!! Needless to say, I immediately cancelled the insurance, and she is now insured with Budget for the same value for R439, with a R2 000 higher excess, The purpose of this posting is to inform people that FFW appear to take advantage that some woman may be misled by their FFW statements - my experience, you can definitely do better than insuring with FFW.
Thank you for bringing this matter to our attention.
We confirm that Customer Relations have been in contact with you to acknowledge the matter.
We understand that the increase in premium has a major impact on any household. The feedback supp**** has been handed over to our ratings department for review.
We apologise for the inconvenience and wish you everything of the best.
Kind Regards,
The First for Women Team
Thank you for bringing this matter to our attention.
We confirm that Customer Relations have been in contact with you to acknowledge the matter.
We understand that the increase in premium has a major impact on any household. The feedback supp**** has been handed over to our ratings department for review.
We apologise for the inconvenience and wish you everything of the best.
Kind Regards,
The First for Women Team
