*******

We had a claim for my moms home last year for a inverter where my brother lodged the claim for. The insurance sent someone to have a look at the inverter and test it, he took the inverter with him to conduct further tests on the unit. When this man came to the house he told my brother that the unit was a great machimne and asked him how we could afford such an expensive unit. I dont know how he could ask such a question as if we are too poor to afford quality products. I have written complaints about what he said to 1st for women and told them that the unit was never returned all I got was that the claim was declined and they would not be paying for the damages caused by loadshedding. In the end they stopped responding to my emails. I have called multiple times for assistance and am always told I am not listed on my moms profile therefore they wont help much less listen to the query or complaint. I dont know why I went back to 1st for women because this is what they do and when you are a client they dont care and will only be happy to deal with you when they want to sell you all theyr products including what you dont want and need.