-5/5 * Absolutely Disappointing Service

I regret ever choosing 1st for Women. Getting them to answer me feels like trying to contact a ghost. I had to log a query on their website as a potential new client just to get someone to respond—only to be transferred to the claims department, where I’m still left hanging.

It’s been 10 days since I submitted my claim, and I feel completely helpless. Their lack of care and assistance is shocking. Not once have they taken the time to explain the process or offer any real support. Instead, I’m left confused, frustrated, and doing all the follow-ups myself.

As someone dealing with their first insurance claim, I expected guidance—not a never-ending waiting game. Their process is painfully slow, their customer service is nonexistent, and their attitude is careless at best. If you’re considering 1st for Women, save yourself the stress and look elsewhere.