PB
Praveena B
1 reviews | Active since Dec 2015
07 Jan 2025, 10:53
30 minutes on hold while consultant is not giving me feedback
Added an additional vehicle to my insurance policy. It required a tracking device. Day 7 still waiting for tracker to be installed. Constantly contacting first for women placed on hold for nothing less than 30 minutes will no success. None of the consultants can provide assistance. ***********
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1st for Women's replyOfficial
07 Jan 2025, 11:02Good day Praveena
We acknowledge receipt of your complaint and apologise for any inconveniences caused to you.
Our team will be in contact with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible.
Thank you for your patience and understanding.
Kind regards,
The First for Women Team
We acknowledge receipt of your complaint and apologise for any inconveniences caused to you.
Our team will be in contact with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible.
Thank you for your patience and understanding.
Kind regards,
The First for Women Team
1st for Women's reply07 Jan 2025, 11:02
Official
Good day Praveena
We acknowledge receipt of your complaint and apologise for any inconveniences caused to you.
Our team will be in contact with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible.
Thank you for your patience and understanding.
Kind regards,
The First for Women Team
We acknowledge receipt of your complaint and apologise for any inconveniences caused to you.
Our team will be in contact with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible.
Thank you for your patience and understanding.
Kind regards,
The First for Women Team