20 calls to get a quote and no result in the end

I requested a quote for insurance of my motorbike online. The next day I get bombarded with phone calls. People do work and can not spend 20 min in the middle of the day chatting to insurance people. Filling in a form via e mail is apparently not possible. So we try to gather all the information they need during various phone calls that unfortunately I always had to interrupt due to issues at work I had to address to. Everytime I get another call to finalise my quote, I speak to a new agent that obviously has NO information about what I told the previous agent, so we start from scratch each and every time. Today I eventually get a call from an agent who actually asks me first of all what I want to ensure....?? After they received my online request and I spoke to another 10 agents about this in detail already! really?? And the best - he then eventually tells me I can not insure my bike with them if I do not insure something else with them as well. You must be joking? Plus, could not somebody have told me about this when they first called me instead of wasting my time for 4 days??