1 reviews | Active since May 2024
1st to **** Us
My sister was driving my car and was bumped when the car was stationary. There is some damage to the car. A case was opened and I submitted a claim to FFW.
A digital “Whatsapp assessment" was done by Straithtrough. Which prompted legal Department from FFW to reject the claim as “IT IS NOT A VALID CLAIM “. I must pay for damages to the car from my own pocket. The other driver who bumped the car and acknowledged such just got a “JAIL FREE PASS”. SINCE LEGAL DEEMS THIS AS NOT VALID, they are NOT CLAIMING 3rd party from the other driver.
Hayley from claims, Dinah “SENIOR CLAIMS “ AND the man of the moment RYAN the manager who was only going to be available after an HOUR, could not resolve my dispute forrejecting.the “INVALID “ claim. Now Verlene from dispute contact centre, has forwarded the “dispute” to a dispute consultant. God only knows what BS they will come up with to “GET OUT OF JAIL FREE” as well.
Dinah still has the audacity to ask me if I assessed the car??🤣🤦♀️ Am I an assessor? Do they have vacancies available 🤔 👀??? Why was I not informed to do an assessment myself? I'll take the car to my dealership for assessment. And FFW will pay. Why did they refer Straithtrough Procurement???
I'm disputing the fact that LEGAL saw it fit that the claim is NOT VALID. I must DIE and Airbags must POP before a claim is deemed valid.
A call from 2022 will be listened to, to confirm if I agreed to pay an excess of R15 000 if my sister drives the car. WHAT THE F&%#.
NONE OF THESE PEOPLE ARE UNDERSTANDING MY DISPUTE, which is a claim that is NOT VALID.
LEGAL is LAZY to claim from 3rd party (other driver or its owners) and I'm basically F%CKED. What made them come to such a conclusion?
WOMEN BE VERY WEARY OF THIS **** THAT IS FIRST FOR WOMEN. This is NOT an insurer “dedicated to putting women's safety and peace of mind first. YOU ARE SURE TO BE LAST…WHAT A JOKE!!! They're very quick to show you a middle finger…
I want ALL MY premiums paid since 2022 May 8, so I can fix the car. I want this matter resolved and I'm not paying a cent. I've already started looking for another insurance.
It took “First To **** Us” to get me to register on HelloPeter. Me?🙄 WOW!😱
We are disappointed to hear about your service experience.
Kindly note that your matter has been escalated to the relevant team to look into.
Kind Regards,
The 1st for Women Team
We are disappointed to hear about your service experience.
Kindly note that your matter has been escalated to the relevant team to look into.
Kind Regards,
The 1st for Women Team
