AM
Astrid M

1 reviews | Active since May 2024

27 May 2024, 11:46

1st for Women (WORST INSURANCE COMPANY EVER! EVER! EVER!

1ST FOR WOMEN (WORST VEHICLE INSURANCE COMPANY EVER! EVER! I reported my accident on Monday 13th May 2024. 1st for Women never contacts me, I have to contact them everytime and remain on hold for a 15 to 20 minutes before someone answers the phone. 2 weeks later, I am still awaiting Damage Assessment Report and repeated promises that a Manager will call me, just never materialises. They are happy to take your money, but that's where it ends. They NEVER contact you with any kind of feedback, they AVOID SPEAKING WITH THEIR CUSTOMERS, they make promises that they fail to honour, THEY DON'T CARE about honouring their contract of service, it's a frustrating, repeated fight to try and get 1st for Women to do anything correctly or give you any feedback whatsoever! THEY ARE SIMPLY THE WORST INSURANCE COMPANY EVER! EVER! EVER! No matter how many bad reviews I put on Hello Peter about 1st for Women, NOTHING EVER CHANGES, THEIR SERVICE NEVER IMPROVES! EVER! EVER! EVER! I regret EVER signing up with 1st for Women Vehicle Insurance.

0
Replies (7)
1st for Women
1st for Women's reply27 May 2024, 11:47
Official
Good day Astrid

We are disappointed to hear about your service experience. 
 
Kindly note that your matter has been escalated to the relevant team to look into. 
 
Kind Regards,
The 1st for Women Team 
AM
Astrid M's update27 May 2024, 11:52
Reviewer Update
Generic promise, after promise that NEVE MATERIALISE AND IS NEVER HONOURED!!
WORST VEHICLE INSURANCE COMPANY EVER! EVER! EVER!
AM
Astrid M's update27 May 2024, 11:53
Reviewer Update
Generic promise, after promise that NEVE MATERIALISE AND IS NEVER HONOURED!!
WORST VEHICLE INSURANCE COMPANY EVER! EVER! EVER!
1st for Women
1st for Women's reply27 May 2024, 12:02
Official
We do apologize for the inconvenience caused to you, our team will be in touch with you to assist. 
AM
Astrid M's update27 May 2024, 12:20
Reviewer Update
Yeah! As normal, promise after unhonoured promise! I am so sick and tired of your atrociously bad non-service!
AM
Astrid M's update27 May 2024, 12:23
Reviewer Update
1st for Women, please, please, please just stop with your blatant lies! It's sickening!
AM
Astrid M's update27 May 2024, 13:42
Reviewer Update
I posted negative comment about 1st for Women's atrociou service at 11h47, on Hello Peter. They responded promising to call me. It's 1h40 minutes later, and I have not received any callback from 1st for Women. IT’S JUST LIE, AFTER UNRELENTING LIE FROM 1ST FOR WOMEN! They lie on Hello Peter, to try and save their reputation but, their awful service just continues. THEY SIMPLY REFUSE TO CALL, NOT MATTER HOW I TRY TO GET THEM TO FULFILL THEIR INSURANCE SERVICE/REPAIR AGREEMENT!!!