GM
Gordon M

1 reviews | Active since Jun 2021

03 Jun 2021, 08:01

1st for Women - VAP

Be careful of with 1st For women, the consultants sell you a "VAP" add on which makes sense when you are insured with them and you assume it forms part of the main contract. What they don't tell you is that when you cancel your main insurance the separate VAP is not included in the cancelation. They also don't communicate with customers. I put my hand up and say yes I should have picked this up on my bank account and questioned it so I am guilty there but more than 6 years later I have had three cars since the one they have listed and have never heard from them or anything. We were not happy with their service so we called in and canceled what we thought was all or insurance with them to move to a new insurer.

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Replies (3)
1st for Women
1st for Women's reply03 Jun 2021, 08:57
Official
 Hi Gordon,

We would like to apologise for the service you have received.

Our team will look into your matter and contact you with feedback.

Kind Regards,
The 1st for Women Team 
GM
Gordon M's update04 Jun 2021, 13:52
Reviewer Update
Thank you 1st For woman, I retract my comments and thanks for resolving the issue.
1st for Women
1st for Women's reply04 Jun 2021, 15:07
Official
You're welcome Gordon.

Enjoy your day! 

Kind Regards,
The 1st for Women Team