TM
Tshephisho M

1 reviews | Active since May 2017

20 Feb 2025, 16:33

1st for women unauthorised Debi orders

It’s really absurd to increase my premium with R300 without informing me of the review either by email, sms or a call.

How can my premium go up whereas my car depreciates(2022 model) and my risk profile remains the same. Shame on you, this is *****ing.

I need refund and you to stay away from my bank account. I raised this with your call centre and no one is willing to help except making a sale.

I had authorised Debi check for a year without issues with you and then you send increase submit to bank as RMS, that not permisible, it’s theft.

I NEED MY MONEY BACK and that is for 2 increase premiums that you increase *******ly and cancel the contract that you went against.

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Replies (1)
1st for Women
1st for Women's reply20 Feb 2025, 16:35
Official
Good day 
 We acknowledge receipt of your complaint and apologize for any inconvenience caused to you. 
Our team will be in touch with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible. 
 
Kind regards,
The First for Women Team